Privacy Policy for Travel Agent Rescue OÜ

Effective Date: 03 March 2024

At Travel Agent Rescue OÜ, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines what information we collect, how it is used, and the measures we take to ensure its security. This policy also explains how you can opt out of receiving communications and how your personal data is treated in compliance with applicable privacy laws.

1. Information We Collect

When you engage with Travel Agent Rescue OÜ through our website, mobile applications, or via SMS/MMS communications, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other contact details you voluntarily provide when you interact with us.
  • Communication Preferences: Information related to how you wish to be contacted, such as opting in for SMS/MMS communications.

2. How We Use Your Information

We use the information collected to:

  • Provide the services you request, including booking travel, providing travel-related information, and offering customer support.
  • Send transactional SMS/MMS messages (such as booking confirmations, travel updates) that you have opted in to receive.
  • Improve our services by analyzing user behavior and preferences.

We do not share or sell your personal information, including your phone number, to third parties for marketing purposes.

By providing your phone number through our webforms or other communication channels, you consent to receive SMS/MMS communications related to the services offered by Travel Agent Rescue OÜ. This consent is entirely voluntary, and you can withdraw it at any time.

4. Opt-Out and Your Choices

If you no longer wish to receive SMS/MMS communications from Travel Agent Rescue OÜ, you can opt-out by:

  • Replying to any SMS/MMS with the word "STOP" to unsubscribe.
  • Contacting us via email at [Insert Contact Email] to request removal from our messaging list.

5. How We Protect Your Information

We implement appropriate security measures to safeguard your personal data, including encryption and secure storage. Access to personal information is limited to authorized personnel only.

6. Third-Party Service Providers

We may work with third-party service providers to help us deliver services to you, such as sending SMS/MMS messages. However, these providers are contractually bound to protect your information and are not allowed to use your data for their marketing purposes.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Travel Agent Rescue OÜ
Email: staff@travelagentrescue.com
Phone: (612) 453-1154